Cancellation

Instructions for Canceling a Subscription and the Associated Policies

You can cancel your plan at any time during your subscription through your My Redmine screen.

  1. Log in as an administrator and navigate to “My Redmine Payment”.
  2. Click the “Payment Details” button to view the details of your subscription.
  3. You’ll find a “Cancel plan” button next to the title of the plan. Click this button if you wish to cancel your plan.
Cancel plan

※Please note that you will still have access to My Redmine until the end of the month in which you canceled your plan, and we do not offer refunds.

Please check our Terms of Use for more cancellation and refund details.